Shipping Policy for Spiffy Store UK

At Spiffy Store, we are committed to providing our customers in the United Kingdom with a seamless and efficient shipping experience. Please review our shipping policy below to understand our processes and timelines.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
  • Order processing time may vary during peak seasons, promotions, or special events.

2. Shipping Methods:

  • We offer standard shipping as our primary method.
  • Express shipping options may be available for select products, providing a faster delivery service.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the items in your order and the destination address.
  • Shipping costs will be displayed at checkout before you complete your purchase.

4. Shipping Destinations:

  • We currently ship within the United Kingdom.
  • For international shipping inquiries, please contact our customer service for assistance.

5. Estimated Delivery Time:

  • Standard Shipping: 3-5 business days.
  • Express Shipping: 1-2 business days.
  • Please note that delivery times are estimates and may vary based on your location and external factors.

6. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • Use the provided tracking number to monitor the status and location of your package.

7. Shipping Delays:

  • Spiffy Store is not responsible for delays caused by unforeseen circumstances, such as extreme weather conditions, customs issues, or carrier delays.

8. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delivery issues.
  • Spiffy Store is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

9. Lost or Stolen Packages:

  • If your package is lost or stolen, please contact our customer service team immediately for assistance in resolving the issue.

10. Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery (e.g., incorrect address), the customer is responsible for any additional shipping charges incurred for reshipment.

Contact Information:

  • For any questions or concerns regarding shipping, please contact our customer service team at sales@spiffystore.co.uk or call our helpline at 01212889796.

Note: This shipping policy is subject to change without prior notice. Please check our website for the most up-to-date information.